Health & Safety

Your health and safety are of paramount importance to us and are constantly reviewed in line with current regulations.

Please notify a member of staff if you notice any area of concern so immediate action can be taken.

Patient safety charter

Our practice has a safety culture, which means that patient safety is at the forefront of everyone’s minds, not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety, we:

• Follow the latest infection prevention guidelines, including those from NHS England.
• Use dental instruments that are single-use or are sterilised after use.
• Decontaminate work areas, including the dental chair, handheld equipment, and cupboard handles, between patients.
• Maintain a high standard of personal hygiene, including the use of clinical clothing and the restricted wearing of jewellery.
• Monitor practice water for quality. Dental unit waterlines are regularly disinfected and kept free from debris.
• Handle waste in accordance with current regulations and dispose of it with authorised carriers.
• Take expert advice if a team member may have a bloodborne infection. The team member will have an occupational health examination and follow the advice on their role in treating patients.
• All our team members are trained in safeguarding children and vulnerable adults and follow the safeguarding procedures, which are regularly monitored and reviewed.

We operate a clinical governance system that utilises integrated risk management to identify, assess, analyse, and manage all risks and incidents. Our goal is to improve our care and service to you continually.

The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.

Please get in touch with the practice manager if you have any questions or concerns.